This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we’ve put in place to protect the information that you store using TRADE SYSTEMS SOLUTIONS LLC ("TRADE SYSTEMS SOLUTIONS") services, including the services made available through this website and any other software or services offered by TRADE SYSTEMS SOLUTIONS in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide to us through website forms, phone calls, SMS messages, chat tools, and other communication methods, including:
Name
Business name
Phone number
Email address
Mailing address
Service-related details
Property or project-related details (when applicable)
We may also collect usage, device, and interaction data when you use our services.
Data, Diagnostic & Login Information
Using TRADE SYSTEMS SOLUTIONS’ Services, you may create, upload, store, and share data such as company descriptions, emails, logos, photos, and custom messaging (“Data”). This information is stored on TRADE SYSTEMS SOLUTIONS’ servers. If technical errors occur, TRADE SYSTEMS SOLUTIONS may request permission to collect diagnostic data (“Diagnostic Information”). Login information may also be stored locally in cookies (“Login Information”).
Analytics Information
As you navigate TRADE SYSTEMS SOLUTIONS’ website, we may collect information using cookies and similar technologies (“Analytics Information”) including browser type, IP address, pages viewed, and interaction behavior to improve user experience and system performance.
Geo-Location Information
TRADE SYSTEMS SOLUTIONS does not collect real-time geo-location data.
How We Use Your Information
We use your information to:
Provide services and customer support
Send SMS alerts, confirmations, reminders, updates, and promotions
Respond to inquiries and service requests
Deliver marketing communications (where consent is provided)
Improve system performance, automation, and customer experience
Process transactions securely
SMS / Text Messaging
If you provide your phone number through our website, forms, or direct communication, you may opt in to receive SMS (text) messages from TRADE SYSTEMS SOLUTIONS LLC (Trade Systems).
How You Opt In: Users opt in by voluntarily providing their phone number through website forms (such as contact forms, chat widgets, or demo requests) and agreeing to receive SMS communications via an unchecked consent checkbox.
Message Types: Messages may include responses to inquiries, lead follow-ups, appointment confirmations, service updates, notifications, and occasional promotional messages.
Message Frequency: Message frequency varies depending on your interaction with our services.
Opt-Out Instructions: You may opt out at any time by replying STOP. After opting out, you will no longer receive SMS messages from us.
Help Instructions: For assistance, reply HELP or contact us at [email protected].
Fees: Message and data rates may apply depending on your mobile carrier.
Mobile Information & SMS Privacy
We do not share, sell, rent, or disclose your mobile information with third parties or affiliates for marketing or promotional purposes.
Disclosure:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service, messaging delivery platforms, and automation services) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing & Disclosure of Information
TRADE SYSTEMS SOLUTIONS does not sell, rent, or trade personal data.
All partners are contractually obligated to protect your data.
Marketing & Publicity
You consent to TRADE SYSTEMS SOLUTIONS identifying you as a customer and using your company name and/or logo in marketing materials unless otherwise requested.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You may opt out of SMS communications at any time by replying STOP to any message.
You have the right to:
Request access to the personal data we collect about you
Request correction of inaccurate personal data
Request deletion of your personal data
Opt out of the use of your data for targeted advertising or marketing
To exercise any of these rights, please contact us at [email protected].
We will respond to verified requests within a reasonable timeframe as required by applicable law.
Data Retention
We retain your information only while your account is active or as necessary to provide services. Upon account deletion, your data will be removed subject to system backup and legal retention requirements.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after updates constitutes your acceptance of the revised policy.
GDPR & International Rights
Residents of the EU, UK, Switzerland, Norway, Iceland, and Lichtenstein have rights under GDPR including access, modification, portability, and deletion of personal data.
California Consumer Privacy Act (CCPA)
California residents may request access, correction, or deletion of their personal data as permitted by law.
Community Features
Public areas such as blogs, forums, and comment sections may be visible to others. Content may remain accessible even after account cancellation.
Contact Information
If you have any questions regarding this Privacy Policy, please contact: